Terms of Use
Last Updated: November 27, 2025
Welcome to Paylow.io. These Terms of Use govern your access to and use of our price tracking service, including our website and mobile applications.
By using Paylow, you agree to these terms. If you don't agree, please don't use the service.
1. Acceptance of Terms
By creating an account, accessing, or using the Service, you agree to be bound by these Terms and ourPrivacy Policy. We may modify these Terms at any time. Your continued use after changes constitutes acceptance.
2. Description of Service
2.1 What Paylow Does
- Monitors product prices on supported retail websites
- Allows you to set target prices for products
- Sends notifications when prices drop to or below your target
- Provides price history and trend information
- Sends back-in-stock alerts for unavailable products
2.2 Service Limitations
- We track prices from publicly available retail websites
- Price accuracy depends on information provided by retailers
- We cannot guarantee real-time price updates
- Some retailers may block or limit our access
- Prices shown may not include taxes, shipping, or other fees
3. User Accounts
3.1 Account Options
- Sign up with your email address
- Sign in with Google (OAuth)
- Create alerts without an account (email verification required)
3.2 Your Responsibilities
- Provide accurate and complete information
- Maintain the security of your account credentials
- Notify us immediately of any unauthorized access
- Be responsible for all activities under your account
3.3 Account Restrictions
You may not:
- Create multiple accounts for abusive purposes
- Share your account credentials with others
- Use another person's account without permission
- Create accounts using automated methods
4. Acceptable Use
4.1 Permitted Uses
- Track prices for personal shopping purposes
- Set price alerts for products you intend to purchase
- View price history and trends
- Share deals with friends and family
4.2 Prohibited Uses
You may NOT:
- Submit fake or malicious URLs
- Create excessive alerts to overload our systems
- Scrape or harvest data from our Service
- Use our data for competitive intelligence against retailers
- Attempt to access unauthorized areas of our systems
- Introduce malware or harmful code
- Reverse engineer or decompile our software
- Violate any applicable laws or regulations
5. Price Alerts & Notifications
5.1 Alert Creation
When you create a price alert:
- You authorize us to track the specified product
- You consent to receive notifications about that product
- You acknowledge that alert accuracy depends on retailer data
5.2 Email Communications
By creating alerts with an email address, you consent to receive price drop notifications, back-in-stock alerts, email verification requests, and service-related announcements.
5.3 Anonymous Alerts
If you create alerts without an account, you must verify your email address. Unverified alerts will be deleted after 24 hours.
5.4 Unsubscribing
You can unsubscribe at any time by:
- Clicking the unsubscribe link in any email
- Adjusting settings in your account dashboard
- Deleting individual alerts
- Contacting us at support@paylow.io
6. Intellectual Property
The Service, including its design, features, and technology, is owned by Paylow and protected by intellectual property laws. Product information (names, images, prices) belongs to the respective retailers.
7. Third-Party Services & Links
Our Service links to third-party retailer websites. We are not responsible for their content, products, or practices. Your transactions with retailers are solely between you and them.
8. Disclaimers
SERVICE PROVIDED "AS IS"
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.
NO PRICE GUARANTEES
We do not guarantee the accuracy of prices, that prices will drop to your target, that products will be available at displayed prices, or that retailers will honor displayed prices.
9. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, PAYLOW SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES.
OUR TOTAL LIABILITY SHALL NOT EXCEED THE GREATER OF: (a) THE AMOUNT YOU PAID US IN THE 12 MONTHS BEFORE THE CLAIM, OR (b) $100 CAD.
10. Indemnification
You agree to indemnify and hold harmless Paylow from any claims, damages, or expenses arising from your use of the Service, violation of these Terms, or violation of any third-party rights.
11. Dispute Resolution
11.1 Informal Resolution
Before filing a legal claim, you agree to try to resolve disputes informally by contacting us at legal@paylow.io.
11.2 Governing Law
These Terms are governed by the laws of the Province of Alberta and the federal laws of Canada.
11.3 Arbitration
Disputes shall be resolved through binding arbitration in accordance with the ADR Institute of Canada Arbitration Rules, except that either party may seek injunctive relief in court.
12. General Provisions
- Entire Agreement: These Terms and our Privacy Policy constitute the entire agreement
- Severability: If any provision is unenforceable, the rest remain in effect
- Waiver: Our failure to enforce a provision does not waive our right to enforce it later
- Assignment: You may not assign your rights without our consent
13. Changes to the Service
We reserve the right to modify, suspend, or discontinue any part of the Service. We will provide reasonable notice before making material changes.
14. Contact Us
If you have questions about these Terms:
Email: legal@paylow.io
Support: support@paylow.io
Mail:
Paylow.io927 Edgemont Rd NW
Calgary, Alberta T3A 2J1
Canada
Acknowledgment
BY USING THE PAYLOW SERVICE, YOU ACKNOWLEDGE THAT YOU HAVE READ THESE TERMS OF USE, UNDERSTOOD THEM, AND AGREE TO BE BOUND BY THEM.
